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Shipping & Payments

  • Shipping

  • Our preferred shipping carrier is UPS. However, we reserve the right to use other shipping carriers. Shipping charges are based upon the shipment option you select at Checkout. The following shipping options are available, however, not all shipping methods are available in all geographic areas:


    • UPS Ground (Standard)
    • UPS 2nd Day Air
    • UPS Next Day Air

    All orders are processed from Monday to Friday from 9:00 to 17:00 PST.

    Orders placed on Saturday and Sunday will be processed next Monday.

    Orders will only be shipped to addresses within the 50 states of the United States of America.


    Unfortunately, we currently do not ship to PO Boxes or APO/FPO/DPO addresses. We strive to ship your order as quickly as possible. However, our shipping estimates are not guarantees or promises that a product will ship on a specific day or be received by you within a specific period. The amount of time it takes for you to receive a product will depend on how long it takes us to process your order and how long it takes the carrier to deliver the order to you once it is shipped.

    Oversized items might take special considerations regarding shipping methods and delivery times. You will be contacted by a representative to go over the options.

    Pick up from store in San Jose, California

    This option is available upon request, for more information, call 408-831-7225 or send request.

    Sales Tax

    Sales tax of 9.25% is collected on all orders in California.

    Payments                                                         

    At IDLPACK, we accept all major forms of credit cards, as well as several other forms of payment:

    ·        American Express

    ·        Discover

    ·        MasterCard

    ·        Visa

    ·        PayPal


    a) Credit cards via Stripe: Advanced electronic payment via the Stripe gateway that allows a total security of the transaction. For more information, please refer to the Privacy policy for the Stripe payment service, available on the respective website: www.stripe.com 

    b) PayPal: in the case of payment via PayPal, the financial information provided by the buyer at the time of placing the order (credit / debit card number, expiry date) will be forwarded via encrypted protocol, only to PayPal which provides remote electronic payment services, without any other third party becoming aware of them. PayPal can be used to buy comfortably, without the need to enter credit card information on the site. The account is debited upon completion of the order. To register a new PayPal account, visit  www.paypal.com

     

    For any questions you can connect us via e-mail cs@idlpack.com or fill out the form in Contact Us.